Under Pressure with Nic Staton
In a world where success often seems like a distant dream, some have faced unimaginable pressure and emerged victorious.
Welcome to "Under Pressure with Nic Staton," the podcast where we delve into the untold stories of entrepreneurs and business owners who have conquered adversity to achieve greatness.
Hi, I'm your host Nic Staton. Join me as we journey through the highs and lows of entrepreneurship, where the path to success is paved with challenges that would make most turn back.
In each episode, we sit down with remarkable individuals who have stared down the barrel of failure and said, "Not today."
From battling financial ruin to overcoming the most extreme business obstacles, these are the stories that will inspire you, challenge you, and push you to your limits.
So, if you're ready to learn the secrets of resilience, determination, and triumph against all odds, then buckle up and tune in!
Because here, pressure doesn't break you – it makes you.
Stay tuned and be sure to subscribe today!
Under Pressure with Nic Staton
Customer Service & Detail: Secrets to Success with David Patrie
In episode 19 of Under Pressure, Nic Staton interviews David Patrie, as he shares his journey from the military to starting his own business, emphasizing the importance of customer service and attention to detail in the pressure washing industry.
Tune in to hear about his experiences employing a team, handling pressure, and transforming spaces to breathe life and beauty back into them.
TIMESTAMPS
[00:02:06] Customer-focused restoration services.
[00:07:10] Starting a business during COVID.
[00:10:18] Keeping the faith in business.
[00:14:17] The battle of good and evil.
[00:15:34] Building connections for business growth.
[00:20:11] Customer service and authenticity.
[00:26:08] Unforeseen conversations with industry leaders.
[00:36:39] Dealing with pressure situations.
[00:40:55] Renovating commercial properties.
[00:43:27] Adding value to customers.
[00:47:21] Consistency and support in entrepreneurship.
[00:49:37] Pricing strategies in the industry.
[00:54:33] Scaling up pricing strategies.
[00:57:24] Massive parking garage cleaning.
[00:59:48] Finding fulfillment through helping others.
QUOTES
- “We're like, okay, we were trying to do the right thing. But, you know, the landscapers, they had tracks on this and all they did was like donuts across the parking lot. And, you know, the hotspots are good. The hot marks aren't coming up and stuff like that. So, just having that knowledge base and just being able to push through.” - David Patrie
- “It's doing that and putting them first and putting them at the center and the heart and getting back to what customer service really is.” - David Patrie
- “Be your authentic self. Don't be fake nobody. Because they can read through that shit with a heartbeat.” - Nic Staton
SOCIAL MEDIA LINKS
Nic Staton
Instagram: https://www.instagram.com/wetwildpressurewashing/
Facebook:https://www.facebook.com/nick.staton.18
LinkedIn: https://www.linkedin.com/in/nic-staton-568ba6229/
David Patrie
Instagram: https://www.instagram.com/wrs_sanantonio/
Facebook: https://www.facebook.com/WarriorsRestorationServicesLLC
LinkedIn: https://www.linkedin.com/company/warriors-restoration-services-llc/
WEBSITE
Wet & Wild Pressure Washing: https://go.wetnwildllc.net/freequote
Warriors Restoration Services: https://warriorsrestorationllc.com/